Returns are accepted if Holland Rugs is notified by call or email within 72 hours of delivery.
A return authorization number will be issued and must be attached to the returned item. Item must be shipped back within 5 business days of the issue of a return authorization number. If the item comes back soiled or damaged, then cleaning/repair cost will be deducted from your return. We will process your return immediately, but the banks may take up to 5 business days.