Home spot cleaning can be very effective in caring for your rugs when a spill happens. If done wrong and with the wrong products spot cleaning can cause a lot of problems like color bleeds, faded colors, residue that attracts dirt, and damaging the soft feel of the rug. The first rule of spot cleaning is to try to get as much of the spilled material up before spraying any products on the spot. A safe way to do it is to place a clean towel over the spot and gently step on the spot. This should draw the liquid into the towel. Repeat this step and keep moving the towel to a clean spot. Keep doing this until you can see that no more material is transferring to the towel. Next spray a spot cleaning product that is pH neutral and is specifically designed for wool. DO NOT use Folex or Resolve as these type of store bought products will permanently damage the rug. Safe on wool products are available as well as a video guide and interactive tech support through our sister company Carpet Rescue at carpetanswer.com.
After applying a safe spot cleaning product continue to place a clean towel on the spot and step on it to draw up the contaminant. Repeat this step until either the spot is gone or it wont get any better. Please contact us by phone or through our interactive tech support if you need any additional guidance or if you have a unique spill or stain so we can develop a good strategy for you. Thanks.